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Frequently Asked Questions



All orders are processed by phone.
You are welcome to phone 614-450-0335. Our lines are open Monday - Friday from 9 a.m. to 5 p.m. (Eastern Time).

When is my Credit Card charged and what forms of payment do you accept?
Your credit card will be billed at the time of order placement. We accept Visa, MasterCard, American Express and Pay Pal. Personal or Business Checks may be used but might delay your order.

Do I have to pay sales tax on my order?
The law requires that CPD Designs collect 6.5% State Sales Tax on all orders which are being shipped within the State of Florida. All other states are exempt.

I need help wording my order!
Click HERE for some helpful tips.


How quickly can I receive an order?
The availability of each product is different. In general, most items will be shipped within 8-10 working days. CPD Designs does not take responsibility for any delays in delivery due to the shipping company.